Como integrar o JivoChat ao RD Station CRM

  {
     "event_name": "chat_accepted",
     "chat_id": 4321,
     "widget_id": "3369",
     "visitor": {
         "name": "John Smith",
         "email": "email@example.com",
         "phone": "+14084987855",
         "number": "3553",
         "description": "Description text",
         "social": {},
         "chats_count": 1
     },
     "agent": {
         "id": "2596",
         "name": "Thomas Anderson",
         "email": "agent@jivosite.com",
         "phone": "+14083682346"
     },
     "department": {
         "id": 234,
         "name": "Sales"
     },
     "session": {
         "geoip": {
             "region_code": "CA",
             "country": "United States",
             "country_code": "US",
             "region": "California",
             "city": "San Francisco",
             "latitude": "37.7898",
             "longitude": "-122.3942",
             "organization": "Wikimedia Foundation"
         },
         "utm": "source=google|medium=cpc|content=banner|campaign=campaign_name",
         "utm_json": {
             "source": "google",
             "campaign": "campaign_name",
             "content": "banner",
             "medium": "cpc",
             "term": "..."
         },
         "ip_addr": "208.80.152.201",
         "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36"
     },
     "page": {
         "url": "http://example.com/",
         "title": "Page title"
     }
  }

  {
     "event_name": "chat_finished",
     "chat_id": 1265,
     "widget_id": "3369",
     "visitor": {
         "name": "John Smith",
         "email": "email@example.com",
         "phone": "+14084987855",
         "number": "3553",
         "description": "Description text",
         "social": {},
         "chats_count": 1
     },
     "agents": [
         {
             "id": "2596",
             "name": "Thomas Anderson",
             "email": "agent@jivosite.com",
             "phone": "+14083682346"
         }
     ],
     "department": {
         "id": 234,
         "name": "Sales"
     },
     "chat": {
         "messages": [
             {
                 "timestamp": 1431955090,
                 "type": "agent",
                 "agent_id": 4092,
                 "blacklisted": false
             }
         ]
     },
     "session": {
         "geoip": {
             "region_code": "CA",
             "country": "United States",
             "country_code": "US",
             "region": "California",
             "city": "San Francisco",
             "latitude": "37.7898",
             "longitude": "-122.3942",
             "organization": "Wikimedia Foundation"
         },
         "utm": "source=google|medium=cpc|content=banner|campaign=campaign_name",
         "utm_json": {
             "source": "google",
             "campaign": "campaign_name",
             "content": "banner",
             "medium": "cpc",
             "term": "..."
         },
         "ip_addr": "208.80.152.201",
         "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36"
     },
     "page": {
         "url": "http://example.com/",
         "title": "Page title"
     }
  }

  {
     "event_name": "offline_message",
     "widget_id": "3369",
     "visitor": {
         "name": "John Smith",
         "email": "email@example.com",
         "phone": "+14084987855",
         "number": "3553",
         "description": "Description text",
         "social": {},
         "chats_count": 1
     },
     "offline_message_id": "3515",
     "message": "Message text",
     "session": {
         "geoip": {
             "region_code": "CA",
             "country": "United States",
             "country_code": "US",
             "region": "California",
             "city": "San Francisco",
             "latitude": "37.7898",
             "longitude": "-122.3942",
             "organization": "Wikimedia Foundation"
         },
         "utm": "source=google|medium=cpc|content=banner|campaign=campaign_name",
         "utm_json": {
             "source": "google",
             "campaign": "campaign_name",
             "content": "banner",
             "medium": "cpc",
             "term": "..."
         },
         "ip_addr": "208.80.152.201",
         "user_agent": "Mozilla/5.0 (Macintosh; Intel Mac OS X 10_11_6) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/54.0.2840.71 Safari/537.36"
     },
     "page": {
         "url": "http://example.com/",
         "title": "Page title"
     }
  }